FAQ
Shop with us
How can you ensure the quality?
Can I order outside of Sweden?
What type of payment options do you have?
How long are Thriftys credits valid for?
Can I make changes in my order?
Are items in my shopping cart reserved?
Sell with us
How much does a Thriftys bag cost?
What is the size of your bag?
How long does it take for you to sort my bags?
How does it work?
What do you accept?
What do you not accept?
Is there any brands you do not accept?
How do you define condition?
What do you consider vintage?
What charity do items that got sorted out get donated to?
Do I have to wash the items before I send them to Thriftys?
How much do I get from selling with Thriftys?
Can I change the prices on my items?
Can I return the items that I sent in my Thriftys bag?
Why do I see that some items are reserved?
How long are my items listed for selling?
Why are my items reserved?
How long is my balance valid?
Shipping, Return & Reclamation
What delivery options do you have?
How long does it take for my parcel to arrive?
Can I track my parcel?
Shipping rates?
I want to return an item, what do I do?
Do you charge for return?
Can I file a reclamation?
